Knowlton Advisors

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Upcoming Workshops
The Keys to NEMT Success  Multiple sessisons Spring 2016
 
 Category
 Workshop Title
Business Management
 Sustaining a Business Approach to Providing Service
 Business Management 
 The Boss is Out of the Office, I Have Been Placed in Charge
 Business Management 
 Technical Assistance - Team Building Opportunities
 Business Management 
 Dispatcher and Schedulers - Being Calm, Cool and Collected
Business Management
 Maximizing the Effectiveness of Transportation Provided by Human Service Agencies
 Business Management 
 The Next Generation of Public Transportation
 Business Management
 Partnerships, Contracting and Negotiations Needed to Remain Viable
 Business Management
 Strategies to Manage and Sustain Community Transportation Systems
 Customer Service
 Beyond Traditional Methods of Customer Communication
 Customer Service
 Customer Focused ADA Services
 Finance
 Cost Allocation and Its Role in Coordinated Transportation
 Finance
 Financing:  The Key to Dialysis Transportation
 Finance
 Creative Transit Financing:  A Bridge to Self Sufficiency
 Finance
 Course 306:  Financial Planning
 Funding
 Surviving Funding Base Challenges
 Funding
 A Look at Rural Transportation Programs Funding and Leveraging Mechanisms
 Insurance
 Why a Captive?
 Insurance
 What is the Health Insurance Portability and Accountability Act?
 Insurance
 Community Transportation Insurance
 Insurance
 Barriers to Community Transportation Coordination
 Insurance
 How to Remove Insurance as a Barrier to Coordination
 Insurance
 Risk Management and Insurance for Human Service Transportation Providers
 Medical Service
 Overview of Medical Transportation and the Role Played by Medicaid
 Medical Service
 Partnering w/Medical Providers for NEMT
 Medical Service
 Working with Managed Care Organizations and Other Health Providers
 Medical Service
 The Reality of Dialysis Transports:  The Global View and the Changing Transportation Landscape
 Medical Service
 The Reality of Dialysis Transports:  A Look at the Larger Picture and Service Options
 Medical Service
 Transportation By the Numbers:  Getting the Most Out of Human Service Transportation
 Mobility Management
 Building Community Development
 Mobility Management
 Moving Forward - Which One Fits?
 Mobility Management
 Keys to Success for Public and Community Transportation:  Coordination and Mobility Management
 Mobility Management
 Human Services Transportation Coordination - Improving Mobility
 Mobility Management
 Mobility Management:  A National Perspective
 Mobility Management
 Mobility Management:  Focus on the Customer
 Mobility Management
 The Faces of Mobility Management:  Which One Fits
 Mobility Management
 Mobility Management:  Helping to Meet Transportation Needs in Maryland
 Planning
A Business Concept to Coordinated Planning
 Planning
 Strategic Plan - The Next Four Years
 Planning
 Operational Policies - Concept of Operations 101
 Planning
 Developing Community Transportation Services through a Framework of Collaboration
 Planning
 Get Connected:  Opportunities for Stakeholder Engagement in Transportation Planning
 Planning
 Sustainability Initiative
 Planning
 Team Development in Collaborative Planning
 Transportation Brokerage
 Negotiation with a Broker….You Have to Be Kidding
 Transportation Brokerage
 Why Not Business as Usual?
 Transportation Coordination
 Coordination History and Overview
 Transportation Coordination
 Coordinating Human Service Transportation
 Transportation Coordination
 Human Services Transportation Coordination
 Transportation Coordination
 Technical Assistance Tools
 Transportation Coordination
 Consolidation or Coordination?
 Transportation Coordination
 Creating Additional Transportation Services in Rural Communities
 Transportation Coordination
 Rural Public Transportation Regionalization
 Transportation Coordination
 NEMT:  A Strategic Vision
 Transportation Policy
 Transportation Policy 101:  Things to Remember
 Transportation Policy
 Coordination Operational Policy Development